FAQ

Frequently Asked Questions

🌱 Product & Materials

What materials do you use?
We use sustainable materials including organic cotton, jute, bamboo, and recycled fabrics. All materials are carefully selected for their low environmental impact and durability.

Are your dyes eco-friendly?
Yes! We use low-impact, non-toxic dyes that require less water and don't harm the environment or our artisans.

❤️ Impact & Mission

How does my purchase support artisans?
10% of our profits go directly to our partner artisan communities in Bangladesh, providing fair wages, community funds, and supporting sustainable livelihoods.

Where are the trees planted?
We plant trees in partnership with environmental organizations in areas most affected by deforestation, focusing on biodiversity hotspots and community-supported reforestation projects.

📦 Shipping & Returns

What is your shipping policy?
We offer carbon-neutral shipping worldwide. Most orders ship within 1-2 business days and arrive within 5-10 business days depending on your location.

What is your return policy?
We offer a 30-day return policy for unworn items. Due to the sustainable nature of our products, we encourage you to choose carefully and consider the environmental impact of returns.